Returns & Exchanges
At CENDRÉ, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all full-priced items. Please ensure all pieces are returned in their original, unworn condition with all security tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original CENDRÉ jewelry box and mailer to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing