Frequently Asked Questions
Everything you need to know about your CENDRÉ experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I care for my CENDRÉ garments?
To ensure longevity, we recommend hand washing or using a delicate machine cycle with cold water. Always air dry and avoid direct sunlight to preserve fabric integrity.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.